Common queries answered
Frequently asked Questions
We understand that your grooming routine is important. That’s why we aim to process and ship your order within 1-2 business days. Domestic orders typically arrive within 3-5 business days, and international orders may take 7-14 business days. Rest assured, we’re committed to delivering your essentials as swiftly as possible.
We stand by the quality of our products. If you’re not satisfied, we offer a 30-day return policy for unused and unopened items. Please note that, due to hygiene reasons, we cannot accept returns on opened skincare products.
If you need to change your shipping address, log into your account and update it in the “Addresses” section before your order is shipped. For any urgent changes, contact our support team as soon as possible.
After your order is shipped, you’ll receive a tracking number via email. You can also log into your account and view your order status in the “Order History” section.
We’re here to assist you with any questions or concerns. You can reach our customer support team via email [email protected], phone, or live chat on our website.
If your order hasn’t been processed yet, you can change or cancel it by contacting us immediately. Once an order is processed, we’re unable to make changes or cancel it.
Yes, we offer worldwide shipping! No matter where you are, we’ll deliver AristoMan products right to your doorstep.
Whenever possible, we package your items together for convenience. However, depending on the size and availability of the products, they may arrive in separate packages.
Still need help?
Get in touch with us
Whatsapp: +2349069893363
Instagram: @aristoman.co
Facebook: @aristoman.co
Twitter: @aristomanco