Customer Help
Our happiness team is always here to assist.
Common purchase queries answered
Orders and Shipping
We understand that your grooming routine is important. That’s why we aim to process and ship your order within 1-2 business days. Domestic orders typically arrive within 3-5 business days, and international orders may take 7-14 business days. Rest assured, we’re committed to delivering your essentials as swiftly as possible.
Creating an account is easy and enhances your shopping experience. Simply click “Sign Up” at the top of our website, fill in your details, and start exploring our range of skin and hair care products. An account allows you to track orders, save your favorite products, and enjoy a quicker checkout process.
If you need to change your shipping address, log into your account and update it in the “Addresses” section before your order is shipped. For any urgent changes, contact our support team as soon as possible.
After your order is shipped, you’ll receive a tracking number via email. You can also log into your account and view your order status in the “Order History” section.
Your security is our priority. We use encrypted payment gateways to ensure your payment details are safe. We do not store your credit card information on our servers.
Sales tax is calculated at checkout based on your location. This ensures compliance with local tax regulations.
Yes, we offer worldwide shipping! No matter where you are, we’ll deliver AristoMan products right to your doorstep.
Whenever possible, we package your items together for convenience. However, depending on the size and availability of the products, they may arrive in separate packages.
If you need to swap an item
Returns and Exchanges
We stand by the quality of our products. If you’re not satisfied, we offer a 30-day return policy for unused and unopened items. Please note that, due to hygiene reasons, we cannot accept returns on opened skincare products.
We’re sorry for any inconvenience this may cause. Please contact our customer service team ([email protected]), and we’ll promptly send you the correct product.
If your order arrives damaged, please take photos and contact us within 7 days of receipt. We’ll work quickly to resolve the issue with a replacement or refund.
If your return is authorized, we’ll provide you with the return address and instructions. Ensure the item is securely packaged to prevent any damage during shipping.
We’re here to assist you with any questions or concerns. You can reach our customer support team via email ([email protected]), phone, or live chat on our website.
Meditation williamsburg kogi blog bushwick pitchfork polaroid austin dreamcatcher narwhal taxidermy tofu gentrify aesthetic.
If your order hasn’t been processed yet, you can change or cancel it by contacting us immediately. Once an order is processed, we’re unable to make changes or cancel it.
Yes, if a product is out of stock, you can pre-order it on our website. We’ll notify you once it’s back in stock and on its way to you.